We’ve travelled all over the Caribbean. I don’t understand why people come here. I agree that the property is lovely, stunning even, but it’s not worth the money. Food and drinks are far more expensive than need be. The people that we’ve dealt with have been sub-standard at best. There’s no true service here — the only thing that has been made clear is that there’s a “class” system and we’re the bottom of it. If you purchased the biggest and best, why? Why not go anywhere else? Honestly, I can’t say we’ll ever go back to another Vidanta property. I can see that if you keep upgrading you’re locked in the system and cannot escape. You have to pay the extortion fees. We’re owners and paid our fee to be at MP plus an additional fee to add another room. Met a family in the Grand Mayan pool who buys a week off the internet every year. This year cost them half of what we paid. They’re guests that simply found a room for sale on the internet. Honestly, the only way to make this better is to refund our Vidanta ownership and the cost of this previous vacation. This was the only “vacation” that I could hardly wait to leave and return home.
If you were sucked in to at one of their well-known, lie-to-your-face, alarmingly high-pressure sales pitches and you spent, $10,000, $25,000, $60,000, $250,000, heck, $1 million dollars, I’d be alarmed. What do you own? Nothing. Of course you’ll go back, you’ve invested money in the place. And you still need to pay for your food, weekly use, maintenance, etc. We’re all suckers here.
In summary, this resort has been nothing but a disappointment. They promise you comfort and security, but at the end of the day they just want your money and won’t stand behind anything they say. Trust in Vidanta? ZERO.
